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Welcome Message



Welcome to the Research Group on Quality and Organizational Excellence!


The Research Group on Quality and Organizational Excellence is a research group that develops is work in the field of quality engineering and management and organizational excellence.


Join us and contribute to build “A better world with Quality”.


Paulo Sampaio






terça-feira, 21 de setembro de 2021

QOE @ XI Encontro de Investigadores da Qualidade

The Research Group on Quality and Organizational Excellence (RG-QOE) was represented by Catarina Cubo at the XI Encontro de Investigadores da Qualidade.

This event was organized by RIQUAL - Rede de Investigadores da Qualidade and took place at the University of Aveiro last September 17.

Catarina Cubo, PhD Student and member of the RG-QOE, presented an oral communication entitled “Estudo de caso sobre a integração de medições da qualidade numa multinacional”.



quarta-feira, 8 de setembro de 2021

MSc Dissertation Examination @ RG-QOE

Raíssa Heringer, member of the Research Group on Quality and Organizational Excellence (RG-QOE) and student of the Master Program in Quality Engineering and Management (MEGQ) presented her Master Dissertation last September 06.

From left to right: Professor Leonilde Varela (MEGQ director), Raíssa Heringer, Paulo Sampaio (supervisor), and Professor André M. Carvalho (external examiner).

The dissertation entitled “Relationship between Quality and Innovation” was supervised by Professor Paulo Sampaio. The examination was performed by Professor André M. Carvalho (external examiner from Universidade Lusófona).

Raíssa Heringer was approved with a grade of 18 out of 20.
Congrats, Raíssa!




sexta-feira, 30 de julho de 2021

QOE @ International Quality Congress 2021

Paulo Sampaio, Coordinator of the Research Group on Quality and Organizational Excellence (RG-QOE), attended the International Scientific & Business Quality Congress, last June 29 and 30, that took place virtually.


This congress focused on “Effective Education & Quality Management - Key Factor for Success” was organized by the Serbian Quality Management and Business Excellence Association – SRMEK and the European Organization for Quality – EOQ.

(Picture retrieved from Paulo Sampaio LinkedIn profile)

Paulo Sampaio delivered the Opening Keynote Speech entitled “Quality Teaching in European Higher Education Institutions”.

(Picture retrieved from Paulo Sampaio LinkedIn profile)


terça-feira, 20 de julho de 2021

QOE @ podcasts

André M. Carvalho and Paulo Sampaio, members of the Research Group on Quality and Organizational Excellence (RG-QOE) were recently interviewed in different UMinho based podcasts, both in Portuguese.
André M. Carvalho was interviewed by RUM – Rádio Universitária do Minho in its weekly podcast “Alumni pelo mundo”. This podcast intends to know more about former University of Minho students that are living or that have a larger experience out of Portugal.

Paulo Sampaio was interviewed by Alumni EGIUM – Industrial Engineering Management Alumni's Representative Body at the University of Minho (he is also one founder of this association) in its monthly podcast “Ninguém é quem queria ser”. This informal podcast intends to better understand former Industrial Engineering Management students path, their dreams, their path and their advices to future and current students showing the great extent of this academic course.





segunda-feira, 28 de junho de 2021

Presentations of QOE PhD students in the 2021 DPISE workshop



This annual event intends to share the work that is currently being developed by the PhD students of this doctoral program. In this edition participants were also invited to submit a virtual poster.

The Research Group on Quality and Organizational Excellence (RG-QOE) was represented by Anabela Silva, Catarina Cubo, Cátia Pinto, and Mónica Cabecinhas as PhD students.

Anabela Silva presented “Quality 4.0 predictive model for customer defects”.


Catarina Cubo presented “An integrated vision of quality measurements”.


Cátia Pinto presented “Framework for Integrated Management Systems 4.0”.


Mónica Cabecinhas presented ” Model to analyse the impact of management systems implementation in the scope of ISO standards”.



sexta-feira, 18 de junho de 2021

André M. Carvalho awarded with the 2020 Ricardo Dell’Anna Doctoral Dissertation Prize

André M. Carvalho, Assistant Professor at the Universidade Lusófona (Lisbon) and Research Affiliate of the Research Group on Quality and Organizational Excellence (RG-QOE), has been awarded with the 2020 Ricardo Dell’Anna Doctoral Dissertation Prize.


This prize is promoted by the International Academy for Quality (IAQ) and recognizes the best Doctoral Thesis on Quality. André will have the opportunity to present his research at the IAQ conference this year.

The doctoral thesis of André, entitled “Operational Excellence, Culture and Agility: key concepts to manage Technical Industries", was supervised by Professor Paulo Sampaio (University of Minho, Portugal) and Professor Eric Rebentisch (Massachusetts Institute of Technology, USA).

Congratulations, André!

sexta-feira, 28 de maio de 2021

Pedro Domingues @ Politecnico di Torino, Italy

Pedro Domingues, PhD, Senior Researcher of the Research Group on Quality and Organizational Excellence (RG-QOE), was visiting the Politenico di Torino, Italy, between May 3 and 7, through the International Credit Mobility UMOVE (ME) program.


Pedro Domingues had the opportunity to share some insights of his research. He addressed a lecture entitled "Standardized Management Systems and Integration”. During his stay, Pedro also visited some laboratories related to collaborative robots and he met with some researchers that are used to collaborate with RG-QOE, such as Fiorenzo Franceschini.