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Welcome to the Research Group on Quality and Organizational Excellence!


The Research Group on Quality and Organizational Excellence is a research group that develops is work in the field of quality engineering and management and organizational excellence.


Join us and contribute to build “A better world with Quality”.


Paulo Sampaio






segunda-feira, 11 de novembro de 2019

QOE @ EOQ Congress 2019

The Research Group on Quality and Organizational Excellence (RG-QOE) was represented by André M. Carvalho, Catarina Cubo and Paulo Sampaio at the European Organization for Quality Congress 2019.
The 63rd edition of the congress took place in Lisbon, Portugal from October 23 to 24.

André M. Carvalho, MIT Portugal PhD Student and member of the RG-QOE, delivered a presentation entitled “Rediscovering Quality in unstable and complex business environments”.


Catarina Cubo, PhD Student and member of the RG-QOE, delivered a presentation entitled “2018 World State of Quality results: an overview”


Paulo Sampio, Coordinator of the RG-QOE, was involved in the Organizing Committee and he was chair of the parallel session “Process Improvement Projects”.

Furthermore, André M. Carvalho was awarded with the “Best PhD presentation”.


quarta-feira, 30 de outubro de 2019

Narayanan Ramanathan at University of Minho

Narayanan Ramanathan, founder member and former President of the Indian Society for Quality (ISQ), visited the School of Engineering of the University of Minho on October 22, 2019. Ram is an Academician at the International Academy for Quality (IAQ), serving on the Board. He is also the Chair of the Think Tank on Quality in Planet Earth Concerns.

During his visit, Narayanan had the opportunity to deliver an open lecture entitled “Applying the Power of Quality-based Management in the Service of Planet Earth”.


quarta-feira, 2 de outubro de 2019

RG-QOE @ 2019 MIT Portugal Annual Conference

Fábio Daniel Correia, Master student of the Research Group on Quality and Organizational Excellence (RG-QOE), attended the 2019 MIT Portugal Annual Conference that took place on September 30, in Ponta Delgada, Azores, Portugal.


Fábio Daniel Correia participated in the poster session with a poster entitled “Quality Assessment and Improvement Framework for Organizations in the Context of Digital Transformation: First Insights” by Fábio Daniel Correia, André M. Carvalho and Paulo Sampaio.

segunda-feira, 22 de julho de 2019

RG-QOE organized the Summer School on Quality and Organizational Excellence 2019

The second edition of the Summer School on Quality and Organizational Excellence took place at the University of Minho between July 15 and July 20.


This edition was focused on Lean Six Sigma improvement projects. Lance Coleman and Liz Keim were theinvited speakers.



A Lean Six Sigma workshop promoted by ESTIEM with a simulation of a real life project was also carried out during the Summer School.


The participants had also the opportunity to visit the plant of Borgwarner Viana and IKEA Paços.



The Summer School ended with a visit to Symington Cockburn’s cellars.

This event was a great opportunity of learning, knowledge sharing, networking and team work! 

What a success!

quarta-feira, 26 de junho de 2019

QOE @ NFKR Congress 2019

Paulo Sampaio, Coordinator of the Research Group on Quality and Organizational Excellence, attended the Norsk Forening for Kvalitet og Risikostyring (NFKR) Congress 2019 that took place on June 6 and 7 in Oslo, Norway.


Paulo Sampaio was invited by Norwegian Association for Quality and Risk Management to deliver a speech entitled “The Future of the Quality Profession”.


quarta-feira, 19 de junho de 2019

Pedro Domingues @ Opole University of Technology, Poland

Pedro Domingues, PhD, Senior Researcher of the Research Group on Quality and Organizational Excellence (RG-QOE), was visiting the Opole University of Technology, Poland, between June 3 and 7, through the International Credit Mobility UMOVE (ME) program.


Pedro Domingues had the opportunity to share some insights and to deliver some classes for the Production Engineering Master Students. He addressed a lecture entitled ‘Digital Quality and Quality 4.0: First results from a World Wide Web based revision of literature’. During his stay, Pedro also met Aneta Kucińska-Landwójtowicz, visiting Scholar at RG-QOE last 2018 April.


quarta-feira, 12 de junho de 2019

Dalilis Escobar Rivera got her PhD

Dalilis Escobar Rivera, from the Universitat de Girona and Visiting Student at the Research Group on Quality and Organizational Excellence (RG-QOE) – University of Minho during three months in 2018, got her PhD with a thesis entitled“Identifying factors for the customer delight in tourism industry. Model and measurement scale.”.

Congrats Dalilis!