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Welcome to the Research Group on Quality and Organizational Excellence!


The Research Group on Quality and Organizational Excellence is a research group that develops is work in the field of quality engineering and management and organizational excellence.


Join us and contribute to build “A better world with Quality”.


Paulo Sampaio






terça-feira, 26 de março de 2019

QOE is on the top 20 Quality Management blogs

The blog of the Research Group on Quality and Organizational Excellence (RG-QOE) was awarded as one of the top 20 Quality Management blogs.


This award is promoted by Feedspot based on the following criteria:
- Google’ reputation and search ranking;
- Influence and popularity on social media sites;
- Quality and consistency of the posts;
- Feedspot’s editorial team and expert review.

The RG-QOE is very honored with this distinction, which highlights its mission to contribute to builde ‘a better world with Quality’.


quarta-feira, 20 de fevereiro de 2019

World State of Quality 2017 on the News

Paulo Sampaio, Coordinator of the Research Group on Quality and Organizational Excellence attended the 'Manchetes 3' last February 13.
He was invited to comment the daily news and also the World State of Quality project, which the 2017 edition was recently launched.
More information about the project at wsq.dps.uminho.pt


sexta-feira, 15 de fevereiro de 2019

QOE @ "Quality 4.0 - Future of Quality" Management Conference, Tallinn

Paulo Sampaio, Coordinator of the Research Group on Quality and Organizational Excellence, was invited by the Estonian Association for Quality to deliver a keynote speech in the “Quality 4.0 – Future of Quality” Management Conference 2019, that took place last January 31 in Tallinn, Estonia. The speech topic had been “The Future of Quality is happening today”.



In February 1, Paulo Sampaio delivered a lecture at the Estonian Entrepreneurship University of Applied Sciences to the International Business Administration Program students and to the Quality Management Program ones, entitled “The Future of Quality and Quality Profession”.




terça-feira, 18 de dezembro de 2018

QOE paper published @ Quality Progress

The paper entitled “From Another Quality Dimension” has been published in the Quality Progress.
This paper is co-authored by Paulo Sampaio and Catarina Cubo, from the Research Group on Quality and Organizational Excellence (RG-QOE). This paper focuses on the results of the World State of Quality project.

The full reference of this paper is: 
Paulo Sampaio, Pedro Saraiva, Catarina Cubo, Marco Reis, (2018), “From Another Quality Dimension”, Quality Progress, December 2018, 51(12), pp.50-57.

quinta-feira, 6 de dezembro de 2018

MSc Dissertation Examination @ RG-QOE

Ilknur Uzdurum, student of the Master in Quality Engineering and Management (MEGQ) presented her MSc Dissertation on November 30.

From left to right: Professor Paulo Sampaio (supervisor); Ilknur Uzdurum; Professor Maria João Rosa (external examiner); Professor Isabel Lopes (MEGQ director).

The dissertation entitlied “The Quality Professional Profile in the 21st century” was supervised by Professor Paulo Sampaio. The examination was performed by Professor Maria João Rosa (external examiner from University of Aveiro).

Ilknur Uzdurum was approved with a grade of 17 out of 20.

quinta-feira, 29 de novembro de 2018

QOE paper published @ IJQRM

The paper “Integrated management systems diffusion models in South European countries” has been published in the International Journal of Quality & Reliability Management, a journal indexed at ISI-WoK and Scopus.
This paper involves some Quality and Organizational Excellence - Research Group (QOE-RG), namely Mónica Cabecinhas, Paulo Sampaio, Pedro Domingues, and Alfonso Hernandez-Vivanco. Further, the paper results from a cooperation project involving University of Minho (Portugal), Universitat de Barcelona (Spain), Politecnico di Torino (Italy), and University of Macedonia (Greece).

The full reference of this paper is: 
Mónica Cabecinhas, Pedro Domingues, Paulo Sampaio, Merce Bernardo, Fiorenzo Franceschini, Maurizio Galetto, Maria Gianni, Katerina Gotzamani, Luca Mastrogiacomo, Alfonso HernandezVivanco, (2018) "Integrated management systems diffusion models in South European countries", International Journal of Quality & Reliability Management, Vol. 35 Issue: 10, pp.2289-2303, https:// doi.org/10.1108/IJQRM-03-2017-0044

quarta-feira, 14 de novembro de 2018

World State of Quality - 2017 results

The World State of Quality (WSQ) project aims to assess the different countries performance in terms of Quality.
The WSQ collects several indicators that are grouped according to some of the most relevant dimensions related to Quality in order to get a final score.
The 2017 edition analyzes 110 countries and it is the first attempt to measure, rank and compare Quality worldwide.
This is an important input for several institutions, such as national governments or international organizations due to the easy identification of strengths and improvement areas of each country according to a final score that depends on the ranking position of each country for each indicator, which represents a pioneering way to measure Quality.
The 2017 report is available at http://wsq.dps.uminho.pt/
Paulo Sampaio and Catarina Cubo, from the Research Group on Quality and Organizational Excellence (RG-QOE), are members of the research team of this innovative project.