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Welcome to the Research Group on Quality and Organizational Excellence!


The Research Group on Quality and Organizational Excellence is a research group that develops is work in the field of quality engineering and management and organizational excellence.


Join us and contribute to build “A better world with Quality”.


Paulo Sampaio






terça-feira, 7 de maio de 2019

QOE @ Production and Operations Management Society Conference, Washington

André M. Carvalho, MIT Portugal student and member of the Research Group on Quality and Organizational Excellence (RG-QOE), participated in the 30th Annual Conference of the Production and Operations Management Society in Washington, D.C. in May 2-6, 2019.

André delivered his presentation titled "Perspectives, challenges and opportunities for Operational Excellence in the Pharmaceutical Industry" in the "Operational Excellence in Pharma" session, where he shared insights of his work in understanding Excellence in highly technical industries, here in the particular setting of pharma and healthcare environments.


sexta-feira, 3 de maio de 2019

QOE @ SHO 2019, Guimarães

The Research Group on Quality and Organizational Excellence (RG-QOE) was represented by Pedro Domingues and Mónica Cabecinhas at the International Symposium on Occupational Safety and Hygiene (SHO) 2019.

The event took place in Guimarães, Portugal on April 15 and 16.

Pedro Domingues was the chair of the session "Safety Management". Furthermore, Mónica Cabecinhas presented the book chapter entitled "Revisiting diffusion models: Portuguese integrated management systems evolution" by Mónica Cabecinhas, José Pedro Domingues, Paulo Sampaio, Pedro M. Arezes.


Additionally, Catarina Saraiva presented the poster “Bibliometric analysis on the topic of “integrated management systems”: A first glance” by Catarina Saraiva, Pedro Domingues, Paulo Sampaio and Pedro M. Arezes.


segunda-feira, 22 de abril de 2019

Paulo Sampaio @ Universidad de Monterrey, Mexico

Paulo Sampaio, coordinator of the Research Group on Quality and Organizational Excellence (RG-QOE), was visiting UDEM – Universidad de Monterrey, in Mexico between April 8 and 12, through the International Credit Mobility UMOVE(ME) program.


Paulo Sampaio had the opportunity to attend the ‘Congreso XVIII Día de la Calidad’ promoted by ASQ Student Branch UDEM, where he delivered a keynote speech on the topic “Quality World in a Digital Context” (pictures below retrieved from https://www.asqlatam.org/lmc_cftc.html).


terça-feira, 26 de março de 2019

QOE is on the top 20 Quality Management blogs

The blog of the Research Group on Quality and Organizational Excellence (RG-QOE) was awarded as one of the top 20 Quality Management blogs.


This award is promoted by Feedspot based on the following criteria:
- Google’ reputation and search ranking;
- Influence and popularity on social media sites;
- Quality and consistency of the posts;
- Feedspot’s editorial team and expert review.

The RG-QOE is very honored with this distinction, which highlights its mission to contribute to builde ‘a better world with Quality’.


quarta-feira, 20 de fevereiro de 2019

World State of Quality 2017 on the News

Paulo Sampaio, Coordinator of the Research Group on Quality and Organizational Excellence attended the 'Manchetes 3' last February 13.
He was invited to comment the daily news and also the World State of Quality project, which the 2017 edition was recently launched.
More information about the project at wsq.dps.uminho.pt


sexta-feira, 15 de fevereiro de 2019

QOE @ "Quality 4.0 - Future of Quality" Management Conference, Tallinn

Paulo Sampaio, Coordinator of the Research Group on Quality and Organizational Excellence, was invited by the Estonian Association for Quality to deliver a keynote speech in the “Quality 4.0 – Future of Quality” Management Conference 2019, that took place last January 31 in Tallinn, Estonia. The speech topic had been “The Future of Quality is happening today”.



In February 1, Paulo Sampaio delivered a lecture at the Estonian Entrepreneurship University of Applied Sciences to the International Business Administration Program students and to the Quality Management Program ones, entitled “The Future of Quality and Quality Profession”.




terça-feira, 18 de dezembro de 2018

QOE paper published @ Quality Progress

The paper entitled “From Another Quality Dimension” has been published in the Quality Progress.
This paper is co-authored by Paulo Sampaio and Catarina Cubo, from the Research Group on Quality and Organizational Excellence (RG-QOE). This paper focuses on the results of the World State of Quality project.

The full reference of this paper is: 
Paulo Sampaio, Pedro Saraiva, Catarina Cubo, Marco Reis, (2018), “From Another Quality Dimension”, Quality Progress, December 2018, 51(12), pp.50-57.