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Welcome to the Research Group on Quality and Organizational Excellence!


The Research Group on Quality and Organizational Excellence is a research group that develops is work in the field of quality engineering and management and organizational excellence.


Join us and contribute to build “A better world with Quality”.


Paulo Sampaio






quarta-feira, 26 de junho de 2019

QOE @ NFKR Congress 2019

Paulo Sampaio, Coordinator of the Research Group on Quality and Organizational Excellence, attended the Norsk Forening for Kvalitet og Risikostyring (NFKR) Congress 2019 that took place on June 6 and 7 in Oslo, Norway.


Paulo Sampaio was invited by Norwegian Association for Quality and Risk Management to deliver a speech entitled “The Future of the Quality Profession”.


quarta-feira, 19 de junho de 2019

Pedro Domingues @ Opole University of Technology, Poland

Pedro Domingues, PhD, Senior Researcher of the Research Group on Quality and Organizational Excellence (RG-QOE), was visiting the Opole University of Technology, Poland, between June 3 and 7, through the International Credit Mobility UMOVE (ME) program.


Pedro Domingues had the opportunity to share some insights and to deliver some classes for the Production Engineering Master Students. He addressed a lecture entitled ‘Digital Quality and Quality 4.0: First results from a World Wide Web based revision of literature’. During his stay, Pedro also met Aneta Kucińska-Landwójtowicz, visiting Scholar at RG-QOE last 2018 April.


quarta-feira, 12 de junho de 2019

Dalilis Escobar Rivera got her PhD

Dalilis Escobar Rivera, from the Universitat de Girona and Visiting Student at the Research Group on Quality and Organizational Excellence (RG-QOE) – University of Minho during three months in 2018, got her PhD with a thesis entitled“Identifying factors for the customer delight in tourism industry. Model and measurement scale.”.

Congrats Dalilis!


quarta-feira, 5 de junho de 2019

Presentations of PhD students in the 2019 DPISE workshop

The Doctoral Program in Industrial and Systems Engineering (DPISE) Workshop took place on May 15 and 16 in Guimarães, Campus of Azurém, University of Minho.


This annual event intends to share the work that is currently being developed by the PhD students of this doctoral program. May 15 students presented their individual projects and in May 16, a plenary talk titled “How to write a manuscript paper?” was presented by Prof. Luc Hens (Editor in Chief of Springer Journal “Environemnt, Development and Sustainability”).


The Research Group on Quality and Organizational Excellence (RG-QOE) was represented by Catarina Cubo, Mónica Cabecinhas and Nicky Campbell-Allen as PhD students.

Catarina Cubo presented “An integrated vision of quality measurements”.


Mónica Cabecinhas presented ” Model for measuring the impact of management systems implementation in the scope of ISO standards”.


Nicky Campbell-Allen presented “‘Hitting the Ground Running’ - Preparing Engineering Graduates to be ‘Work Ready’ Leaders”.

terça-feira, 28 de maio de 2019

Fernando González-Aleu at RG-QOE as Visiting Professor

Fernando González-Aleu visited the Research Group on Quality and Organizational Excellence (RG-QOE) between May 6-10. Fernando is Associate Professor at the Universidad de Monterrey (UDEM), Mexico, and develops his research in the continuous improvement field of expertise.

During the week, Fernando had the opportunity to deliver a lecture to the Industrial Engineering and Management Integrated Master students and an open lecture entitled “Assessing scientometric bias in a systematic literature review: a kaizen event in hospitals study”.


He attended the QOE monthy meeting and several possibilities of cooperation between UMinho and UDEM were discussed.


terça-feira, 7 de maio de 2019

QOE @ Production and Operations Management Society Conference, Washington

André M. Carvalho, MIT Portugal student and member of the Research Group on Quality and Organizational Excellence (RG-QOE), participated in the 30th Annual Conference of the Production and Operations Management Society in Washington, D.C. in May 2-6, 2019.

André delivered his presentation titled "Perspectives, challenges and opportunities for Operational Excellence in the Pharmaceutical Industry" in the "Operational Excellence in Pharma" session, where he shared insights of his work in understanding Excellence in highly technical industries, here in the particular setting of pharma and healthcare environments.


sexta-feira, 3 de maio de 2019

QOE @ SHO 2019, Guimarães

The Research Group on Quality and Organizational Excellence (RG-QOE) was represented by Pedro Domingues and Mónica Cabecinhas at the International Symposium on Occupational Safety and Hygiene (SHO) 2019.

The event took place in Guimarães, Portugal on April 15 and 16.

Pedro Domingues was the chair of the session "Safety Management". Furthermore, Mónica Cabecinhas presented the book chapter entitled "Revisiting diffusion models: Portuguese integrated management systems evolution" by Mónica Cabecinhas, José Pedro Domingues, Paulo Sampaio, Pedro M. Arezes.


Additionally, Catarina Saraiva presented the poster “Bibliometric analysis on the topic of “integrated management systems”: A first glance” by Catarina Saraiva, Pedro Domingues, Paulo Sampaio and Pedro M. Arezes.