The paper “Towards a new model for SME self-assessment: a Brazilian empirical study” has been published in the Total Quality Management & Business Excellence.
This paper is co-authored by Paulo Sampaio, member of the Research Group on Quality and Organizational Excellence.
The full reference of the paper is:
Marcio Cardoso Machado , Eduardo Fernando Mendes , Renato Telles & Paulo Sampaio (2020) Towards a new model for SME self-assessment: a Brazilian empirical study, Total Quality Management & Business Excellence, 31:9-10, 1041-1059, DOI: 10.1080/14783363.2018.1460195
