November post “World
Quality Month: Accelerating Quality”
Paul Borawski, ASQ CEO
November, World Quality Month
This
month is a month of celebration for all Quality Professionals - November is the
World Quality Month. The World Quality Day has been celebrated in November 8
with a lot of worldwide initiatives.
Celebrate this month! Celebrate it with Quality!
It
is well known that the current economic recession is affecting, in different
ways, organizations and, in particular, the implementation of activities and
practices of Quality. Nevertheless,
most organizations continue to highlight the commitment to Quality as a
competitive advantage in the global market and an "anti-crisis" strategy.
An
organization that provides goods or services of high Quality can be affected in
two ways – with products and services of high Quality and with a better performance
than the ones of the competitors, the organization could improve their
financial results; secondly, when an organization is able to achieve an higher state
Quality has more propensity to substantially change their organizational
culture.
In the present context that the world is experiencing, we need urgently that
our organizations, public and private, achieve a higher level of Quality. For
that, it is necessary the involvement and contribution of all Quality
Professionals, because Quality Professionals should act as change managers and
drivers of excellence, with the
ability to anticipate the situations and to involve the organizations top
management.
An
excellent organization is that organization that achieves superior results
through continuous improvement of its products and services and exceeds the customers’
expectations, which is recognized by his peers and is sustainable. It
is not easy to have an excellent organization, but it is a challenge that must
be pursued by all.
