Paula Silva Sá got her PhD

Paula Silva Sá, PhD student at the Research Group on Quality and Organizational Excellence, got her PhD with a thesis entitled “A Gestão da Qualidade no Ensino Superior em Portugal” on last July, 10.

Congrats Paula!

(From left to right: Madalena Araújo (Examination Board Chair); Paulo Sampaio (Supervisor); Paula Silva Sá; Ricardo Machado (Internal Examiner); Photo kindly provided by University of Minho School of Engineering)

QOE paper published @ TQM&BE

The paper “Towards a new model for SME self-assessment: a Brazilian empirical study” has been published in the Total Quality Management & Business Excellence.

This paper is co-authored by Paulo Sampaio, member of the Research Group on Quality and Organizational Excellence.

The full reference of the paper is:

Marcio Cardoso Machado , Eduardo Fernando Mendes , Renato Telles & Paulo Sampaio (2020) Towards a new model for SME self-assessment: a Brazilian empirical study, Total Quality Management & Business Excellence, 31:9-10, 1041-1059, DOI: 10.1080/14783363.2018.1460195

QOE paper published @ TQM&BE

The paper “Macroquality measurement: world state of quality and European quality scoreboard approaches and results” has been published in the Total Quality Management & Business Excellence.

This paper is co-authored by Paulo Sampaio and Catarina Cubo, both members of the Research Group on Quality and Organizational Excellence.

The full reference of the paper is:
Pedro Saraiva , Paulo Sampaio , Catarina Cubo & Marco Reis (2020) “Macroquality measurement: world state of quality and European quality scoreboard approaches and results”, Total Quality Management & Business Excellence, 31:9-10, 1060-1076, DOI:10.1080/14783363.2018.1461012.