The 4th International Conference on Quality Engineering and Management – ICQEM took place last September 21-22 in a format fully online due to worldwide situation caused by the SARS-CoV-2/COVID-19 pandemic.
Paulo Sampaio, Coordinator of the Research Group on Quality and Organizational Excellence (RG-QOE), is the Conference Chair of this biannual event that intends to “present and discuss the progresses in the Quality Management, Quality Engineering and Organizational Excellence fields, providing a unique opportunity to share the latest insights of academic and industrial research and applications on Quality and Organizational Excellence.”
The conference program was composed by keynote speakers presentations and several technical parallel sessions including different topics distributed by the two days of the event, such as six sigma, quality tools, quality management, operational and organizational excellence, quality and industry 4.0, or sustainability.
The first day keynote speakers included António Cunha (Digital transformation for intelligent quality assurance), Maxim Protasov (What is the Russian National Quality System all about?) and Christianna Hayes (Achieving Personal Goals Through Quality).
The second day keynote speakers included Jorge J. Román (Intellectual Property Crime and Business Excellence Framework. Dubai Police case study) and Benito Flores (Quality 4.0: More than Technology).
Some members of RG-QOE also presented their work on September 22:
- André M. Carvalho presented the “Technology and Quality Management: a review of concepts and opportunities in the Digital Transformation” (authors: André Carvalho, Paulo Sampaio, Eric Rebentisch and Josef Oehmen);
- Cátia Pinto presented the “Innovation, Technology and Quality” (authors: Cátia Pinto and Paulo Sampaio);
- Cátia Pinto presented the “The Relationship between Quality Management and Innovation” (authors: Cátia Pinto and Fernando Romero).
Two conference awards were deliverd in the categories of best paper and best student paper:
- Best paper was awarded to “Applying Lean Six Sigma Methodologies for Quality Improvement in a Powder Coatings Industry” by Fátima Carneiro, Diana Valdoleiros, Henriqueta Nóvoa and Mariana Rodrigues;
- Best student paper was awarded to “Quality Management in Higher Education. Using SERVPERF to assess services quality” by “Ricardo Rodrigues, Maria João Rosa, Patrícia Moura Sá, and Gonçalo Santinha”.
This event was a great opportunity of learning, knowledge sharing, and important contributions to this field of knowledge.
What a success!
