Paulo Sampaio, Coordinator of the Research Group on Quality and Organizational Excellence, delivered a webinar at the Vlaams Centrum voor Kwaliteit (VCK), Belgium, last May 28.
The webinar was focused on the presentation of the World State of Quality 2018 results. Paulo Sampaio also shared with the audience some insights about the Profile of the Quality Professional of the 21st Century and the Future of Quality.
