André M. Carvalho, MIT Portugal student and member of the Research Group on Quality and Organizational Excellence (RG-QOE), participated in the 30th Annual Conference of the Production and Operations Management Society in Washington, D.C. in May 2-6, 2019.
André delivered his presentation titled "Perspectives, challenges and opportunities for Operational Excellence in the Pharmaceutical Industry" in the "Operational Excellence in Pharma" session, where he shared insights of his work in understanding Excellence in highly technical industries, here in the particular setting of pharma and healthcare environments.