Two papers authored by researchers of the Research Group on Quality Organizational Excellence (RG-QOE) have been published in Quality Progress (American Society for Quality), April 2020 issue, the most well known ASQ journal.
The paper entitled “Scanning for a Superior Skill Set” is co-authored by Pedro Domingues, Paulo Sampaio, Fábio Daniel Vieira Correia and İlknur Uzdurum. This paper presents a multidimensional approach to the future of the quality profession presenting the crucial dimensions of the 21st century quality professional.
The full reference is:
Pedro Domingues, Paulo Sampaio, Fábio Daniel Vieira Correia, Ilknur Uzdurum, (2020), “Scanning for a Superior Skill Set”, Quality Progress, April, 2020, 53(4), pp. 16-27.
The paper entitled “A feather in your cap: How Performance Excellence Models are doing 30 years later” is co-authored by André M. Carvalho and Paulo Sampaio. This paper presents a review on the evolution of Organizational Excellence over the past few decades, namely Excellence Models and Awards.
The full reference is:
André M. Carvalho, Paulo Sampaio (2020), “A feather in your cap: How Performance Excellence Models are doing 30 years later”, Quality Progress, April 2020, 53(4), pp. 42-49.
