The Research Group on Quality and Organizational Excellence (RG-QOE) was represented at the 3rd North American Conference on Industrial Engineering and Operations Management (IEOM) that took place in Washington, DC, United States of America, between September 27 and 29.
The RG-QOE was represented by André M. Carvalho that presented the paper “Business Excellence Models: Supporting the Cultural Perspective to Operationalize Excellence Sustainability in Manufacturing Organizations” by André M. Carvalho, Paulo Sampaio and Eric Rebentisch.
This paper was awarded with the “IEOM Graduate Student Best Paper Competition Award”.
