Paper published in Revista Qualidade

A paper related to the integrated management systems evolution in the Southern European countries, by Mónica Cabecinhas, Pedro Domingues, and Paulo Sampaio from the Research Group on Quality and Organizational Excellence members, has been recently published in Revista Qualidade (Portuguese Association for Quality).

The paper could be downloaded in the following link: http://publicacoes.apq.pt/revista-qualidade-2017-edicao-4/

RG-QOE January news

The first month of 2018 was very active for the Research Group on Quality and Organizational Excellence (RG-QOE).

Dalilis Escobar, a PhD student from the University of Girona, Spain, just arrived as a Visiting PhD Student for the next three months. Her research is focused on customer delight topic applied to service environment.

Rui Estrada, MSc in Quality Engineering and Management from the University of Minho, also started to work at the RG-QOE in the “Supply Chain Quality Management” project, which is one of the UMinho and Bosch Car Multimedia partnership projects.

The monthly meeting took place on January 12. This monthly meeting is an event where each Researcher does present the ongoing developments of his/her project.

A farewell dinner was organized in order to celebrate the next phase of André M. Carvalho PhD project. During the next year André will be at the Massachusetts Institute of Technology (MIT), Boston, MA, US, as a Visiting PhD Student to proceed with his PhD thesis.