sábado, 6 de dezembro de 2014
sábado, 15 de novembro de 2014
39º Colóquio da Qualidade
Paulo Sampaio, Cristina
Fernandes, Mónica Melo and Síria Barros have attended the 39º Colóquio da
Qualidade, that took place in Lisbon
in November 13-14.
quinta-feira, 16 de outubro de 2014
Anabela Martins, PhD Student from RGQE, @ ISO/TC 276
Anabela Martins, PhD Student of the Research Group on Quality and Excellence, was appointed by the Portuguese Institute for Quality (IPQ, www.ipq.pt) to the ISO technical committee 276 (ISO/TC 276 - Biotechnology).
Anabela will participate in this TC to
develop the future standard for management systems and quality of biobanks
(biorepositories that store human derivative materials) and bioresources (e.g.,
bacteria, fungi, algae, etc.). The work will be developed in line with the
OECD Best Practice Guidelines for Biological Resource Centres (BRCs).
Anabela Martins has a
professionally-strong profile on the ISO standards (9001, 17025, among others)
as a consultant. In addition, she is undertaking her PhD thesis in Chemical and
Biological Engineering PhD Program under the supervision of Prof. Nelson Lima from CEB, and Prof.
Paulo Sampaio from the Systems and Production Department, on the topic
“Development of a framework for quality management in BRCs”.
terça-feira, 14 de outubro de 2014
Paulo Sampaio @ Tokyo, Japan
During the next week, Paulo Sampaio will be attending the International Conference on Quality, Tokyo, where he will deliver a speech etitled "Quality Management Principles and Practices Impact on the Companies’ Quality Performance".
Paulo Sampaio will also participate in the International Academy for Quality General Assembly @ Nagoya.
sexta-feira, 19 de setembro de 2014
terça-feira, 15 de julho de 2014
QUALITY MANAGEMENT PRINCIPLES AND PRACTICES IMPACT ON THE COMPANIES’ QUALITY PERFORMANCE
There is a considerable number of publications that is focused in the link
between quality management and organizational performance. However, the analysis of the direct effects and results of the quality management principles and
practices in Portuguese organizations quality performance is an innovative issue.
The American Society
for Quality (ASQ) research entitled “The Global
State of Quality Research Overview” (2013) highlight the best quality management organizational structure which includes the quality management principles and practices that lead to a maximization of the organization results.
From the ASQ study, explanatory key factors, which are extensively being used during the whole research and which are highly related to the variability in the application of principles and practices, were established. 1) There are significant differences in the use and application of quality management and practices in organizations from the industry sector as well as in organizations from the service sector. 2) There is a general idea that the organizations of higher dimension tend to use more mature quality practices. Although this idea is appropriate for various practices, in general, the dimension of the organization has less impact than the organization activity sector concerning the application of mature quality practices. 3) There is no relevant indication that the use of quality principles and practices differs per region, generally. Some variations do exist, but normally they are related to the dimension, sector or other unidentified factors. (ASQ, 2013).
From the ASQ study, explanatory key factors, which are extensively being used during the whole research and which are highly related to the variability in the application of principles and practices, were established. 1) There are significant differences in the use and application of quality management and practices in organizations from the industry sector as well as in organizations from the service sector. 2) There is a general idea that the organizations of higher dimension tend to use more mature quality practices. Although this idea is appropriate for various practices, in general, the dimension of the organization has less impact than the organization activity sector concerning the application of mature quality practices. 3) There is no relevant indication that the use of quality principles and practices differs per region, generally. Some variations do exist, but normally they are related to the dimension, sector or other unidentified factors. (ASQ, 2013).
Hence, the aim of this research is to develop a conceptual
model that reflects the relationship between the implementation of quality management principels and practices (QMPPs) and impact on the organizations quality
performance.
Based on the
literature review carried out, we have identified the most common and
used QMPPs and then proposed a conceptual model that relates those QMPPs with the
companies’ quality performance. In order to validate these QMPPs and
consequently the conceptual model developed, we conducted several
semi-structured interviews with the Portuguese Quality Leaders. Figure 1 presents the conceptual model developed.
Figure 1 - Conceptual Model:
Relationship between QMPPs and their impact in organizations quality performance.
The goal of this research is to analyze if the implementation of QMPPs results in an improvement of companies´
quality performance.
Our final conceptual model will be statistically validated based on a
survey that will be sent to the Portuguese companies. The structural equation
modeling (SEM) technique will be used for statistical validation.
This
work will not only contribute to bridge the gap, that is reflected
in open literature, but it will also provide to the quality professionals an
approach to an efficient quality management implementation in the
organizations. It may also be used by researchers to develop the quality
management theory.
Síria Barros
PhD Student
Research Group in Quality and Excellence University of Minho
quinta-feira, 19 de junho de 2014
Ana Cristina Fernandes @ Palermo, Italy
Cristina
Fernandes will attend the EUROMA Conference that will take place in Palermo,
Italy, during the next week, where she will deliver a speech entitled "Conceptual
Model for Supply Chain and Quality Management integration", by Ana
Cristina Fernandes, Huy Truong, Paulo Sampaio, Maria do Sameiro Carvalho.
Paulo Sampaio @ Gothenburg, Sweden
Paulo Sampaio attended the EOQ Congress in Gothenburg, Sweden where he delivered a speech entitled "A model proposal for integrated management systems maturity assessment", by Pedro Domingues, Paulo Sampaio and Pedro Arezes.
quinta-feira, 1 de maio de 2014
Paulo Sampaio @ MIT, Boston, and ASQ WCQI, Dallas
Between Saturday and Tuesday he will be attending the ASQ World Conference on Quality and Improvement that will take place in
segunda-feira, 13 de janeiro de 2014
1st International Conference on Quality Engineering and Management
For the first
time it will take place the International
Conference on Quality Engineering and Management, combining two areas
that are usually not together as it was expected – Quality Engineering and
Quality Management. It is our hope that this conference will become one of the
largest and important scientific events in the Quality Engineering and
Management research area. Thus, it is our great pleasure to invite you to
contribute with a paper to be presented at the 1st International Conference on Quality Engineering
and Management that will take place in Guimarães – Portugal , at the University of Minho . Let’s take advantage of
this great opportunity and make with your contributions an event with
Quality!
Conference Co-founders
Paulo Sampaio,
University of
Minho
António Ramos Pires, Portuguese
Association for QualityPedro Saraiva,
Marti Casadesús,
Frederic Marimon,
More information in http://icqem.dps.uminho.pt/
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